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Phubbing

Phubbing is something we actively discourage among our staff, as we understand the negative impact it can have on the quality of support and the overall experience for our customers. We are committed to maintaining a dedicated and attentive approach, ensuring that our staff members are fully present and engaged with those they support. With us, you can trust that phubbing is simply not a part of our service. 

About Us

 

Welcome to Stay Aways, where we provide 24-hour supported and assisted holidays that are inclusive, fun, and adventurous for individuals with disabilities. We are dedicated to creating unforgettable experiences for young adults and adults with a range of disabilities, including intellectual, visual, and hearing impairments, among others.

What sets us apart is our commitment to personalization and intimacy. We believe in keeping our groups small and tailored to your specific wants and needs. Our goal is to ensure that each individual feels seen, heard, and supported throughout their holiday.

Based on the vibrant Gold Coast, we are proud advocates for inclusion and individuality within the disability sector. And what better way to demonstrate this than through our supported holidays? From serene getaways to thrilling high-octane adventures, we offer a wide range of experiences to cater to diverse preferences and interests.

We understand that everyone has a unique perspective on what makes a holiday truly special. That's why we take the time to get to know you, your personality, your traits, and your specific desires and requirements. Our team of experienced and trained staff is not only highly skilled but also full of life, personality, and humor. We are dedicated to providing you with the best holiday experience you've ever had.

At Stay Aways, we operate as a close-knit team, embracing a family spirit. We support and care for each other like a family, sharing the same framework of morals and ethics. We live by the principle of "Do unto others" and constantly evaluate ourselves, our beliefs, and our values to ensure we are delivering the utmost care and support.

When you choose to holiday with us, you instantly become part of the Stay Aways family. Your well-being and happiness are our sole priority. We are thrilled to welcome you and create lasting memories together. Get ready for an extraordinary holiday experience unlike any other!

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Our Goals

Non
Smokers

At Stay Aways, we prioritise the well-being and comfort of our customers, and we actively discourage smoking among our staff. We recognize the negative impact that smoking can have on the quality of support and the overall experience for our customers. We are committed to ensuring that our staff members remain dedicated, attentive, and fully present while providing assistance and support. You can trust that our staff will not engage in smoking or smoke in front of you during your time with us. We strive to create an environment where your needs and preferences are respected, and where you can enjoy a smoke-free experience.

Meeting Your Needs

At Stay Aways, we prioritize your needs and support above all else. Our friendly and experienced staff are dedicated to meeting your physical, medical, and general well-being needs with compassion and respect. With 24-hour assistance, you'll never be alone. Our certified support workers are trained in first aid and medication administration, ensuring you're in caring and capable hands. Experience a personalized and friendly holiday where your well-being is our top priority. Choose Stay Aways for a professional and supportive service that puts you first.

Our Values

At Stay Aways, our values are at the core of everything we do. They guide us in providing the best support and assistance to our customers.

Our values shape our company, our team, and our actions. They serve as a code that we live by, ensuring a happy, inclusive, safe, and positive experience for all our customers.

We strongly believe in supporting individuals to integrate and be included, promoting freedom of choice, fostering positive relationships, and facilitating personal growth and independence.

 

Transparency and truthfulness are important to us as we strive to earn and maintain respect. We remain authentic, fair, and ethical in building relationships with our customers and business partners.

At Stay Aways, our values drive us to create an environment where everyone feels valued, respected, and empowered. We are committed to upholding these values in every aspect of our work and interactions, ensuring that your experience with us is truly exceptional.

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